QUEUE MANAGEMENT SYSTEM(QMS)

         The main objective of deploying a Queue Management System (QMS) is to save service seekers from the ordeal of physically standing in queue in a disciplined way only to guard their turn. But the requirements of such a queue management system vary widely depending on the kind of services offered. We, at Process Care, have developed several models of QMS to cater to varieties of such requirements some of which are described as follows. If you think any of these models, don't suit your application.Please contact us, so that we can help you to choose one from our huge list of models available, all of which are not listed here.

MULTI LINE QUEUE MANAGEMENT SYSTEM-HDT (MLQMS-HDT)

  • System supports up to a maximum of 60 Services & 60 Service providers.
  • Usage of very low cost calling units makes the system very economical.
  • Distributed architecture makes the deployment of waiting hall displays and token issuing KIOSK easier wherever these devices are to be distributed.
  • Allows for mixing up of LCD TVs and seven segment LED displays for the waiting halls.
  • Very versatile system configuration to suit varieties of applications.

for more info log on to : www.tokendisplay.com        


MULTI LINE QUEUE MANAGEMENT SYSTEM-THN (MLQMS-THN)

  • System supports up to a maximum of 60 Services & 60 Service providers.
  • Usage of low cost calling units, small LCD Screen and smaller thermal printer makes the system budget friendly.
  • Distributed architecture makes the deployment of waiting hall displays and token issuing KIOSK easier wherever these devices are to be distributed.
  • Allows for mixing up of LCD TVs and seven segment LED displays for the waiting halls.
  • System doesn't need any PC for a functionality.It is required only if MIS reports have to be generated.
  • Very versatile system configuration to suit varieties of applications.

for more info log on to : www.tokendisplay.com        


MULTI SERVICE QUEUE MANAGEMENT SYSTEM (MSQMS)

  • The system is specially designed for transferring token from one service to another service.
  • The system also provides for showing token number along with its renewed turn number on waiting hall displays.
  • Browser based software modules make the installation highly simplified.
  • Comprehensive configuration module makes the system very versatile.
  • Makes use of License free software tools to make it economical.
  • User friendly software eliminates special training.
  • Well thought-out functionalities like retain a token, recall a token, etc.
  • Provides for sending an SMS alert when a token is called.
  • Various MIS reports generated to help manage the resources.
  • Auto transmission of Alerts in case of prolonged inactivity of a service provider or in case of a token remaining unaltered in a state for long time. The long time can be preconfigured.
  • Token handling station provides for managing many queues so that it can be deployed at an OPD cluster managing several queues.

for more info log on to : www.tokendisplay.com        


TOKEN MANAGEMENT SYSTEM - ENHANCED (ETMS)

  • Makes use of economical hardware units instead of PCs at service providerís desk.
  • Supports 64 service providers in a Zone and 16 such Zones can be integrated with a Zonal Hub.
  • The system can be further scaled up if required by integrating several Zonal groups (up to 16) to one PC.
  • Dot Matrix based waiting hall display (96x16) allows for alpha-numeric token numbers and Room/Counter number to be composed within a matrix of 48x16.
  • LCD module of 128 x 64 pixels integrated into Token Handling Station provides for
    very user friendly operations.
  • Thermal printer attached to the Token Handling Station helps generating a new token slip
    describing the location details and the current Turn number of next service
    to which the Token is transferred.

for more info log on to : www.tokendisplay.com        


TOKEN MANAGEMENT SYSTEM-NET (TMS-NET)

  • Majority of the features remain same as that of MS-QMS except that the transferring
    token from one service to another is not supported.
  • Allows for integrating economical hardware dispensing units and Seven segment LED
    waiting hall displays.

for more info log on to : www.tokendisplay.com        


TOKEN MANAGEMENT SYSTEM-THN (TMS-THN)


   Token Management system helps in issuing a Token, segregating the tokens for different services, routing them to proper service providers and enables the service provider to announce a token number chosen from particular Queue both visually and aurally.
  • Designed around RISC based microcontroller with STAR topology for better reliability.
  • Compact Token Calling Unit with LCD display to reduce power consumption.
  • The Token Displays are designed with inbuilt voice module to announce token number in two different languages.
  • Provides for many service providers attach to a Service queue to pull Tokens from the front End of the same queue.
  • Provision is made for auto printing of multiple copies of token.
  • Allows for integrating many Token dispensers operating parallelly.

for more info log on to : www.tokendisplay.com        

TOKEN MANAGEMENT SYSTEM-SLM (TMS-SLM)


  TMS_SLM is optimized TMS-THN (described above) itself retaining all the features. But it is ideally suited for upto 4 services and proves to be very economical.


for more info log on to :
www.tokendisplay.com        


TOKEN DISPLAY SYSTEM-121 (TDS-121)
  TDS121 is designed to provide economical solution for Queue Management where token coins are issued. It is ideally suited to avoid clustering of people in places like Clinics, Food courts,Recruitment centre etc... The integrated voice annunciation provides for one more mode of communication helping visually impaired & people away from the display visible area.Announcement in 2 Languages makes the system user friendly for different sections of society.
  • Ergonomically designed light weight keypad to enter token number.
  • Keypad doesn't need to be powered separately,thus eliminating need for A/C out let at the operator's desk.
  • Low working voltage of keypad ensures safety.
  • Soft LCD display integrated onto the keypad,reduces human fatigue.
  • Entry of the Token No.can be either sequential or random.
  • for more info log on to : www.tokendisplay.com        

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